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Common Questions and Answers
What is your return policy?
We offer a no questions asked 60 day return policy on anything we sell as long as the items has been used in accordance with their instructions.
Are your items brand new?
At this time we only sell brand new items. From time to time we may have special offers on closeouts or returns that can be found in the clearance section.
What is the shipping cost?
Orders over $50 ship free except for orders to Hawaii, Alaska or any post office box. Those orders incur a $40 shipping charge. Orders under $50 are shipped for a $3.95 fee. Expedited shipping is available at an additional charge.
Is the website secure?
Yes, our website is secure via SSL encryption. Additionally we have McAfee scan our website daily.
What is the warranty for your products?
Currently Dyson uprights and canisters have a five year warranty and their handhelds have a two year warranty. Haan steamers have a one year warranty. If you get the subscription plan for filters Alen Air purifiers will have a limited lifetime warranty.
Are you an authorized dealer?
Yes, we are an authorized dealer for everything we sell.
Do you collect sales tax?
We collect sales tax for the state of Georgia only.